Issue:
Windows services related to the Hexistor/Datto backup solutions may need to be restarted due to updates, errors, or routine maintenance.
Resolution Steps:
- Identify Relevant Services: Determine which Windows services need to be restarted. Common services include the Datto Backup Agent and other related services.
- Restart Services: Use the Services management console (services.msc) to restart the required services. Right-click on the service and select 'Restart'.
- Automate Restarts: For services that frequently require restarts, consider setting up automatic restarts using task scheduler or similar tools.
- Monitor Services: After restarting, monitor the services to ensure they are running smoothly and that backups are proceeding as expected.
- Consult Logs: If issues arise post-restart, consult the event viewer logs for any error messages that can guide further troubleshooting.
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